emergency call
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Ring the police on TRIPLE ZERO 000 in an emergency for immediate help if:

  • it is happening right now
  • your life is threatened
  • you are in immediate fear
  • an urgent response is required e.g. fire, injuries
Speech or hearing impaired Triple Zero (000) can be accessed via the National Relay Service on 106

What do police officers need to know when you call?

  • your location or the location of the emergency
  • type of property - e.g double storey house, ground floor rear unit
  • what is actually happening now
  • the whereabouts of the respondent e.g. are they still at the location
  • how many children, if any, are present and their whereabouts
  • if the respondent possesses any firearms or weapons at the premises that you are aware of
  • if any alcohol or drugs are involved
  • if the respondent has a medical or psychiatric history
  • if there is an enforceable Domestic Violence Order in place
  • your relationship to the person.


Reporting domestic violence when it is NOT an immediate emergency

You can contact your closest police station to speak to a Police Officer or the station Domestic Violence Liaison Officer (DVLO) to:
  • Ask a question or seek advice
  • Report an incident which has happened in the past
  • Make a complaint.
Always remember to ask for the name of the Police Officer you spoke to and record the QPrime number if you are reporting a breach of a Domestic Violence Protection Order.


If you are not happy with the response you received from the Police:

  • First try to contact the Police Station Domestic Violence Liaison Officer (DVLO).
  • If you are not satisfied with the response from the DVLO you can contact the Officer in Charge of the Police Station for assistance.
  • You can also contact your nearest Domestic Violence and Family Violence Coordinator below:
Gold Coast Co-ordinator
(07) 5570 7921
Coomera Co-ordinator
(07) 5514 7947
Logan Co-ordinator
(07) 3445 8020


Gold Coast Police Stations
Philip Avenue and Surf Parade BROADBEACH QLD 4218
Phone: (07) 5581 2800
136 Musgrave Street COOLANGATTA QLD 4225
Phone: (07) 5589 8444
11 De Barnett Street COOMERA QLD 4210
Phone: (07) 5519 5555
18 Railway Street MUDGEERABA QLD 4213
Phone: (07) 5559 3888
32 Cotton Street NERANG QLD 4211
Phone: (07) 5503 8999
Gold Coast Highway and Hawaii Avenue PALM BEACH QLD 4221
Phone:  (07) 5534 0222
Address: 291 Scottsdale Drive ROBINA QLD 4226
Phone:  (07) 5656 9111
190-196 Morala Ave, Runaway Bay QLD 4216
Phone: (07) 5557 6999 
96 Scarborough Street SOUTHPORT QLD 4215
Phone: 13 14 44
23 Orchid Avenue SURFERS PARADISE QLD 4217
Phone: (07) 5657 6888

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