Women’s refuges or shelters provide safe secure accommodation for single women and women with children who need somewhere safe to stay due to domestic and family violence. The length of stay varies according to each woman’s individual circumstances but accommodation is available short term or can be longer up to several weeks. Each refuge operates independently; some offer independent self-contained accommodation whilst others might offer a share house arrangement with each family having their own bedroom and shared kitchen and bathroom facilities.
The majority of refuges in Queensland receive funding from the Queensland Government and are staffed by professional female workers who are trained to provide specialist domestic violence support. Refuge workers are able to provide crisis counselling, practical assistance and referrals to a range of other services including medical assistance, legal matters, financial help, schools, counselling, longer term housing and support you to assist your children. Refuges always keep their address confidential to ensure they remain safe places for women and children.
Tenants Queensland is a free statewide advice service for tenants. Tenants Queensland
Free advice service hotline number - 1300 744 263
Advice Hours - 9AM - 5PM Monday to Friday with extended hours to 7PM Tuesday and Wednesday
The Residential Tenancies Authority provides a range of information for tenants Residential Tenancies Authority
A Bond Loan is an interest free loan for people who cannot afford to pay a full rental bond to move into private rental accommodation. For further information or to download forms click on the links below:
To apply for a Bond Loan contact the Robina Housing Service Centre:
RentConnect is a service provided by the Queensland Government which helps Queenslanders to find and secure a tenancy in the private rental market. This service works with people to identify what type of assistance they may need.
The service can:
To contact Rent Connect:
Robina Housing Service Centre
General enquiries: (07) 5583 2200